Is a passport mandatory for a donkey, and can I keep it in the app?+
In the EU every equine, donkeys included, must have an identification passport issued by the competent authority: PawsPet does not issue it and does not replace the official register. In the app you upload the scan with its number and issuer; until it is there, the Recommended strip on the profile flags it as Required.
How do I remember the hoof trim every two months?+
Log the trims already done in the Health tab (plus button, then hoof trimming) so you keep a history with dates and costs. For the reminder, create a Trimming activity in the Activities tab with Repeat set to every N weeks or every N months and an alert from the bell icon: each occurrence shows up in the calendar and you tick it off when done.
I run a small rescue with volunteers: does PawsPet work as a donkey care app for us too?+
Yes. Any volunteer with a PawsPet account can be invited as a collaborator on one or more donkeys, with separate permissions for general data, health and activities; with Edit on Health they log trims, treatments and tests themselves and find the animals under Shared with me. There are no preset roles or automatic expiry: access lasts until you remove it.
Can the farrier see my donkey's passport or profile?+
As a collaborator they can view and, if you allow it, update the Health tab. Documents and the passport, though, currently stay visible only to the owner: no permission opens them to a collaborator. To show the profile to people without the app, turn on the read-only public link under Sharing: it shows basic details and a health summary, not the documents.
How much does PawsPet cost for my donkeys?+
Nothing: downloading the app and using profiles, health, documents and collaborators is free, and there is no subscription. PawsPet keeps a fee only on orders paid in the app, that is when you book and pay for a service through the marketplace.