PawsPet

Can clients book my services online?

Pet shop app: bookable services, clients and a public storefront

PawsPet Business is the pet shop app for shops that also offer services: publish grooming, consultations and other in-store services with price and duration, let clients book online and follow them in your calendar. Keep a client list with a record for each pet and show a storefront with address, hours and reviews. No recurring costs: just 10% per transaction. For now, online product sales are not active.

Not selling services on PawsPet? Your calendar, clients and pet records are still free.

Pet shops

Bookable services, storefront and clients for your shop

  • Bookable grooming and consultations with capacity limits

    Each service becomes an option with a price: «Fixed price» for a bath or a nail trim, «Per pet» when the bill depends on how many animals come in. Duration, «Maximum capacity per time slot» and the break between appointments decide which slots the client sees.

  • A public storefront so clients can find you online

    Your public profile shows logo, description, address with a map, services, hours and reviews. The share icon gives you a link that opens even without the app, ready to send to clients on WhatsApp or social media.

  • A client list you can search by person or by pet

    In the «Clients» tab you record whoever walks in, PawsPet user or not: a name and the consent box are enough. Search by name, email or phone, or by the pet's name, breed or microchip; the «On PawsPet» and «Not registered» filters keep the list tidy.

  • A record for every pet: vaccines, treatments, due dates

    For each client's pet you have details, health, measurements and activities: log a vaccine, treatment, weight or note with a due date. If the client has PawsPet and accepts your invite, they see type, name, date and note under «Recorded by professionals».

How it works

From the first enquiry to the next appointment.

Sign your business up on the website, in the web version or in the app with your PawsPet account. No recurring costs: just 10% per transaction.

  1. 1

    Create your business profile

    In the «General» step pick one of the thirteen categories, then fill in details, contacts, address and hours and tap «Create profile».

  2. 2

    Publish your services

    «New service» creates your first offer in six steps: type, photos, prices and options, where you provide it, hours, publish.

  3. 3

    Receive orders, work from the calendar and get paid

    New orders appear in the «Orders» tab and under «Orders to manage» in the Dashboard: accept them or propose a change and chat with the client from the order.

Pet shops

Frequently asked questions from pet shops

  • No recurring costs, no subscription and no monthly fee: services, calendar, clients, pet records and orders are free. On every transaction PawsPet keeps 10% of the price you set, Stripe fees included. The «You receive» line in each order shows the net amount you get.
  • The ones you pick from the list of service types: «Grooming», «Behavioural consultation», «Training», «Day care», «Boarding» and more, or «Other» with a name of your own. Every service needs at least one option with a price above zero and a price type; a «Custom» option is informational only and cannot be booked from the app.
  • The badge is granted by the PawsPet team after a check of your profile: it does not come automatically with Stripe verification and has nothing to do with registers or licences. Stripe verification, from «Profile» » «Verification» » «Start the verification», is what lets you take card payments: it asks for your details, ID document and bank account.
  • No. From the «Clients» tab you record anyone with just a name, after ticking the consent box; email and phone are optional. If you want the client to find what you log about their pets on their own account, open their record, tap «Invite» and send them the link however you like: the record switches to «On PawsPet» when they accept.
  • Only if they use PawsPet and accepted your invite: in their pet's profile, under «Recorded by professionals», they find the type, name, date, due date and note of each entry. They can add a note of their own but cannot edit your data. They get no notification and see neither photos nor the weight value: for those, use the order chat.
PawsPet Business

Bring your pet shop to PawsPet Business

Sign your business up on the website or in the app, choose the «Pet shop» category and publish your first bookable service. No recurring costs: just 10% per transaction.

Free, with no subscription: create your account and business profile from your computer or phone, at app.pawspet.it.

Or download the PawsPet Business app

Questions? Ask the AI assistant

App screenshots with demonstration or test data.