What does my online storefront show to pet owners?+
Your logo and name, the «Verified by PawsPet» badge once verification is complete, your average rating and number of reviews, your description, your address with a map, active spend-threshold offers, payment methods, your first three services, opening hours and reviews with a histogram. Phone and email are not shown: contact happens in the order chat.
Why does my shop not appear in search results?+
Stripe verification is missing, or you have not published a service yet, or your profile is set to «Hidden». The «Activate your shop» box on the Dashboard tells you exactly what is missing and takes you to the right page; until everything is in place you see the yellow banner «You are not visible in the marketplace».
How do I get the «Verified by PawsPet» badge?+
By completing Stripe verification: from the «Profile» tab open «Verification» and tap «Start verification». The Stripe form opens inside the app and asks for personal details, an identity document and the bank account for payouts. The badge does not depend on professional registers or licences: it certifies identity and payments, not qualifications.
Can I send my storefront link to people who do not have the app?+
Yes. From «Public profile» tap the share icon, pick a card and copy the link or share it on social media. Anyone who opens it, even without PawsPet installed, sees the same storefront in the web version. To book and pay, though, they need a PawsPet account: from there the customer chooses the service, pays and messages you in the order chat.
How much does the online storefront cost in PawsPet Business? Can I hide it?+
There is no subscription: profile, storefront, calendar and client list are free, and PawsPet keeps a fee only on orders paid in the app. For a break open «Profile info», set «Profile visibility» to «Hidden» and save: you leave the marketplace search results, but your services, order history and reviews stay intact and you go public again whenever you like.