PawsPet

PawsPet Business for pet professionals

Client management app for groomers and pet sitters, no client account needed

PawsPet Business is a client management app for groomers, pet sitters and boarding kennels: you create a record for every client, even those without the app, with contact details, private notes and their pets. When you choose, you send a link inviting them to connect their PawsPet account: the record stays yours, and bookings, orders and health entries read as one timeline. No subscription.

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Clients and pets — PawsPet Business
Clients and pets — PawsPet Business

PawsPet Business

Why it helps

A record for every client, with or without the app

The «Clients» tab is the small CRM inside PawsPet Business: you register anyone with just a name, then email, phone and a private note the client never sees. No automatic message goes out: the record is yours until you decide to invite them.

An invitation by WhatsApp, SMS or email, when you decide

From a «Not registered» record you tap «Invite»: the app prepares a message with the link, which you edit and share with the app you prefer. You see the invitation's status and can resend or revoke it. When the client accepts, the record becomes «On PawsPet».

The client's history in one timeline

The record shows past appointments, orders placed with your business, entries recorded on their pets and the notes the client writes to you from PawsPet, in date order. Anyone who has already ordered from you appears as «On PawsPet» on their own.

If the link breaks, your data stays yours

You unlink a client with «Unlink from PawsPet», and they can do the same from their app: the record goes back to «Not registered» with pets, history and appointments intact. Nothing is deleted: at most you archive the record, and restore it later.

Clients

What it means for your day.

  1. Create the client record

    Open the «Clients» tab in PawsPet Business and tap «+». Type the name, add email, phone and a private note if you like, then tick the consent box. With «Next: add an animal» you register their pet straight away; with «Skip, client only» you open the record directly.

  2. Invite them to connect their PawsPet account

    In the record tap «Invite» (or use the ⋮ menu). The app creates the link and opens a ready-made message you can edit; with «Share» you send it by WhatsApp, SMS or email from your phone. The client opens it in PawsPet, picks «Link», «Create new» or «Skip» for each pet and taps «Accept».

  3. Find everything in the record and the history

    Search clients or pets from the bar at the top and filter by «On PawsPet», «Not registered», «Invited» or «Archived». Open a record for contact details, pets, upcoming appointments and recent orders; under «History» tap «See all» for the full timeline. From the ⋮ menu you edit, unlink or archive.

Clients

Frequently asked questions

How do I register a client who does not have the app?

In the «Clients» tab of PawsPet Business tap «+», type the name (email and phone are optional), tick the box confirming you have informed them that you are recording their data, and save. The client does not need a PawsPet account and receives no message: the record stays in your client management app until you invite them.

How do I connect a client to my app with an invitation?

Open their record and tap «Invite»: the app generates a link inside a pre-written message you can change, and with «Share» you send it by WhatsApp, SMS or email from your phone. There is no QR code, and the app never sends the invitation on its own. If the client does not open it, use «Resend invitation» or «Revoke invitation» from the record.

What does the client see when they accept the invitation?

In their PawsPet app they see your business name and, for each pet, choose «Link», «Create new» or «Skip». A checkbox, off by default, decides whether to give you access to the pet's health record. After «Accept», what you already recorded appears in their pet's profile under «Recorded by professionals»: type, name, date, expiry and a text note, no photos.

What happens if I unlink a client, or they delete their account?

Nothing is lost. With «Unlink from PawsPet» in the record's ⋮ menu you only lose the connection to their account: the record goes back to «Not registered» and pets, history, appointments and orders stay where they are. The same applies if the client revokes the link from their app or deletes their account: the record shows a notice and stays editable.

Is the client management app in PawsPet Business free? Can I delete a client?

Yes, it is free: PawsPet Business has no subscription, and the client list, pet records and invitations cost nothing. PawsPet keeps a fee only on orders that clients pay in the app. A client cannot be permanently deleted: from the ⋮ menu you archive them, they leave the list and you find them under «Archived» with a «Restore» button.

PawsPet Business

Download PawsPet Business and bring your clients in

Free on Google Play, coming soon to the App Store. Create your client records in minutes, with or without the app, and invite those who want to connect their PawsPet account.

Download PawsPet Business

Coming soon onApp StoreDownload onGoogle Play

PawsPet Business for iOS is coming soon to the App Store. App screenshots with demonstration or test data.