PawsPet Business for professionals
PawsPet Business lets you manage incoming bookings and orders from the «Orders» tab: every client request lands there, as a list or a six-column Kanban. You accept with a message, decline with a reason, send a revised quote line by line, update the job status and chat with the client inside the order. You need an active business profile; if you do not reply before the deadline, the order cancels itself.
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PawsPet Business
The list shows orders newest first, with search and filters by client, service and period. The Kanban splits them into six columns, from «Pending» to «Completed», with a count and total per column. The «Your turn» pill keeps only the orders waiting on you.
Accepting or declining a booking takes two taps, even from the Kanban card without opening the order. With «Accept» you can add a message for the client; with «Reject» a reason of at least 30 characters is required, so the client always knows why.
If you cannot do everything the client asked for, you do not have to decline: with «Propose changes» you edit a line price, mark a line «Cannot offer» or add an extra. The client decides: a higher total means they pay the difference, a lower one is refunded.
Once accepted, you update the status («Mark in progress», «Mark as delivered») and talk to the client in the order's «Chat» tab. The Dashboard sums up «Total revenue», «Pending orders» and «Average rating», plus an «Orders to manage» panel for the urgent ones.
Orders and bookings
In PawsPet Business tap «Orders» in the bottom bar: the list opens, newest first. With the «Your turn» pill you see only what is waiting for your reply; with the icon at the top right you switch to the Kanban. Each card shows the service, status, client, amount and a countdown to the deadline.
Open an order in «Waiting for the merchant» status and use the buttons at the bottom: «Accept» with an optional message, then «Confirm»; «Reject» with a reason of at least 30 characters; «Propose changes» to adjust prices or lines, then «Send proposal». The client sees the new status in their app.
Once the order is accepted, «Update status» offers «Mark in progress», «Mark as delivered» and «Unable to deliver». If the payment is pre-authorised, «Collect payment» charges the card. From the «Chat» tab you write to the client; every step is recorded in the «Status history».
Orders and bookings
In the «Orders» tab of PawsPet Business open the order in «Waiting for the merchant» status, or use the buttons on the card in the Kanban view. With «Accept» you can write a message to the client, then «Confirm». With «Reject» you must give a reason of at least 30 characters: without it you cannot confirm. The client sees the new status in their app.
Open the order and tap «Propose changes»: tap «Cannot offer» on the line you cannot provide, adjust the «Line price» of the others, add an extra item with «Add item» if needed and explain why in «Note for the customer». With «Send proposal» the order moves to «Waiting for the customer», who sees the old and new prices side by side and accepts or declines.
It is cancelled automatically for inactivity. Every pending order has an «Expiration» box with a countdown, also shown on the card in the list and in the Kanban; under 6 hours it changes colour. The same applies after acceptance: you have a time limit to update the delivery status, otherwise the order is cancelled.
Switch to the Kanban view from the icon at the top right of the «Orders» tab: six columns, «Pending», «Scheduled», «In progress», «Refunds», «Cancelled» and «Completed», each with its order count and total in euros. Cards cannot be dragged: an order changes column only when you perform an action. On the Dashboard, «Pending orders» shows the same count.
No: there is no subscription. PawsPet keeps a fee only on orders that clients pay in the app, and you see it line by line in the order details under «Your earnings», together with the net amount you receive. The payout to your account starts when the client confirms delivery, or on automatic confirmation, not when you accept the order.
PawsPet Business
Free on Google Play, coming soon to the App Store. Receive bookings and orders, accept them or send a revised quote, and follow every job through to completion. No subscription.
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PawsPet Business for iOS is coming soon to the App Store. App screenshots with demonstration or test data.
PawsPet Business
