Does the owner see the pet boarding daily updates in real time?+
No. No push notification is sent and the profile does not refresh by itself on their phone. The owner sees your entries when they open, or reopen, their pet's profile in PawsPet with the phone online: the app requests them from the server right then. Offline, they appear at the next opening with a connection. For an immediate heads-up, use the order chat.
What exactly does the owner see, and what not?+
They see the type, name, date, expiry and note of each entry, grouped under your business name, with the expiry in red once it has passed. They do not see the attached photo or the weight value, and they cannot edit or delete anything: they can only add a note of their own, which you see too. Photos and the weight value you send through the order chat.
Does the client need PawsPet to receive the updates?+
Yes. They need a PawsPet account linked to your client record: you invite them with «Invite» from their record, and they accept from the link by choosing «Link» or «Create new» for their pet. If they do not use the app, the diary still lives in your register, with history and expiries: you pass updates on as you do today, by phone or WhatsApp.
Does it also work for notes after grooming, or for daycare?+
Yes, the pet record is the same for every category. After a haircut you log a Grooming entry with the date and a note, for example about the skin or matting; for a day at daycare, an Activity entry. The owner finds them the same way in their pet's profile and, if they like, replies with «Add note».
How much does the guest diary cost in PawsPet Business?+
Nothing: clients, pet records, entries and invitations are free, with no subscription. PawsPet keeps a fee only on orders that clients pay in the app. Records belong to the active business: if you run more than one location, each has its own clients and pets.